Frequently Asked Questions (FAQs)
How can I buy movie tickets?
You can purchase tickets online through our website or at the Century Cinemax box office before your preferred screening.
Can I choose my seat?
Yes. Seat selection is available during booking for screenings with reserved seating.
When should I arrive for my movie?
We recommend arriving 15–30 minutes before your scheduled showtime to allow enough time for ticket verification and concessions.
What happens if I arrive late?
Late entry may be restricted once the movie has started to avoid disturbing other guests. Admission is at the discretion of cinema staff.
Can I cancel or refund my ticket?
Movie tickets are generally non-refundable. Exchanges may be available before the scheduled showtime, subject to availability and management approval.
Are there age restrictions for certain movies?
Yes. Some films have age classifications. Guests may be asked to present valid identification before admission.
Can I bring outside food and drinks?
Outside food and beverages are generally not permitted. A variety of snacks, popcorn, drinks, and other refreshments are available at our concession stand.
Is photography or recording allowed?
No. Photography, video recording, live streaming, and audio recording during movie screenings are strictly prohibited.
Can I book the cinema for a private event?
Yes. We offer private cinema hire for birthdays, corporate events, school trips, premieres, and other special occasions. Please contact us for availability and pricing.
Do you offer gift vouchers?
Yes. Gift vouchers may be available for purchase and can be redeemed for movie tickets and selected concessions. Contact our team for more information.
Is parking available?
Yes. Parking is available for guests visiting Century Cinemax. Availability may vary depending on the location and time of your visit.
Are food and beverages available?
Yes. Our concession stands offer popcorn, soft drinks, candy, nachos, hot snacks, and other refreshments.
Are your cinemas wheelchair accessible?
Yes. Century Cinemax is committed to providing an enjoyable experience for all guests and offers accessible facilities where available.
