Booking Information

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Everything You Need to Know Before You Book

Planning your next movie night at Century Cinemax is quick and easy. Whether you’re booking online or purchasing tickets at the cinema, we’ve made the process simple so you can spend less time planning and more time enjoying the big screen.

How to Book

🎟️ Online Booking

Book your tickets anytime through our website. Browse the latest movies, choose your preferred showtime, select your seats, and complete your payment securely.

🏢 Box Office Booking

Visit any Century Cinemax ticket counter to purchase your tickets in person. Our staff will be happy to assist you with seat selection and available showtimes.

👥 Group Bookings

Planning a visit with friends, family, a school, or an organization? Contact us for group booking options and special arrangements.

Accepted Payment Methods

We offer convenient payment options for your booking.

  • Debit & Credit Cards
  • Mobile Money
  • Online Payment Gateways
  • Cash (Box Office Purchases)

Booking Policies

  • Tickets are subject to availability.
  • Please arrive at least 30 minutes before your movie starts.
  • Online bookings are confirmed only after successful payment.
  • Late arrivals may not be admitted until a suitable break in the screening.
  • Tickets are generally non-transferable and non-refundable unless otherwise stated.

Frequently Asked Questions (FAQs)

You can book tickets online through our website or purchase them directly at the cinema’s box office.

Yes. Seat selection is available during booking for screenings with reserved seating.

Yes. We encourage advance booking to secure your preferred seats, especially for popular movies and weekends.

Changes or cancellations are subject to our ticketing policy. Please contact our customer support for assistance.

We accept debit and credit cards, mobile money, online payment methods, and cash at the box office.

Missed screenings are generally not eligible for refunds or exchanges. Please arrive early to avoid disappointment.

What Moviegoers Are Saying Across Our Cinemas

Thousands of guests have enjoyed the latest movies at Century Cinemax Acacia, Arena, and Metroplex. Discover why we’re one of Uganda’s favourite cinema destinations.